Children's Services Act (CSA) will ensure that families and children will participate in services that recognize their strengths, meet their needs, and develop happy, healthy, productive citizens who will emerge as contributing members of the community. Children should not have to leave their family or community to receive services.

The City of Roanoke CSA will assist at-risk children and their families in providing services that are:

• Child-centered
• Collaborative and culturally-competent
• Community-based
• Family-focused
• Needs-oriented/outcome-based
• Strength-based