Children's Services Act

Children's Services Act (CSA) will ensure that families and children will participate in services that recognize their strengths, meet their needs, and develop happy, healthy, productive citizens who will emerge as contributing members of the community. Children should not have to leave their family or community to receive services.

The City of Roanoke CSA will assist at-risk children and their families in providing services that are:
  • Child-centered
  • Collaborative and culturally-competent
  • Community-based
  • Family-focused
  • Needs-oriented/outcome-based
  • Strength-based

CSA Information for Parents (PDF)

Contact Us

  1. Julie Payne
    Children's Services Act Coordinator
    Phone: 540-853-5635
    Fax: 540-853-2027

    Katie Van Patten
    Utilization Management Coordinator
    Phone: 540-853-2532
    Fax: 540-853-2027

    Human Services
    1510 Williamson Road NE
    Roanoke, VA 24012

    Monday - Friday
    8 a.m. - 5 p.m.

    Staff Directory
Find out more information from the Virginia Office of Children's Services online.