Roanoke Social Media

In the City of Roanoke, social media is an important tool for both informing and engaging citizens.  The city launched its first social media page back in 2008. In 2017, the city hit 190,000 followers on its 60+ social media pages combined.  Dozens of city departments are using social media to connect with citizens like never before. Many pages are updated daily with creative content to engage with citizens. 

Department Social Media Pages


Main City Accounts
16-facebook 16-twitter New-Instagram Snapchat 16-linkedin 16-youtube 16-vimeo 16-periscope 16-nextdoor
Parks and Recreation 
16-facebook 16-twitter New-Instagram 16-flickr
Clean and Green 
16-facebook
Police 
16-facebook 16-twitter New-Instagram 16-vimeo 16-nextdoor
Municipal Volunteers 
16-facebook 16-twitter
Planning 
16-facebook
Sheriff 
16-facebook 16-twitter New-Instagram
Human Resources 
16-facebook
Purchasing 
16-facebook
Fire-EMS 
16-facebook 16-twitter New-Instagram 16-periscope
Human/Social Services 
16-facebook
Lead Safe 
16-facebook 16-twitter
Emergency Management 
16-facebook 16-twitter
Economic Development 
16-facebook
GIS 
16-facebook
E-911 
16-facebook 16-twitter
Stormwater 
16-facebook 16-twitter New-Instagram 16-pinterest
City Council
16-facebook 
Libraries 
16-facebook New-Instagram 16-flickr
Transportation 
16-facebook
Treasurer
16-facebook
Neighborhood Services 
16-facebook
Solid Waste
16-facebook 16-twitter 
City Manager
16-twitter
Youth Services
16-facebook
Art in Roanoke
16-facebook New-Instagram
Star City Reads
16-facebook 16-twitter New-Instagram




Roanoke Star on Facebook


The city's most famous landmark also has a Facebook page.  "Like" the page for Star news, trivia, photos, and more. 16-facebook
Web-Graphic

Submit Service Requests on Twitter


Reporting potholes, downed trees, and other issues to the city is now just a tweet away. Using the city’s new iROANOKE Twitter account, residents can tweet issues to @iROANOKE for response by city crews. The iROANOKE Twitter account integrates directly with the city’s Citizen Request Management System. The system allows staff to log, route, and manage all tweets to the iROANOKE account. Residents who send tweets will receive notifications on Twitter regarding the status of the issue. When sending a tweet, residents should include the exact location of the problem and a photo if possible.

The iROANOKE Twitter account will be monitored Monday through Friday from 8 a.m. to 5 p.m. 16-twitter
Social Media Center
With so many social media pages, the city uses an application called Uberflip, to pull together posts.  By visiting Roanoke's Social Media Center, users can see feeds from Facebook, Twitter, Instagram, etc., in one central location without having to log into an account.  The center updates automatically whenever a department posts to one of their social media accounts.  Users also have the option to select different department streams by using the drop-down menu at the top.  Click here to visit Roanoke's Social Media Center.
Social-Center