Department Organization

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Chief of Police Tim Jones

Jones 2018

Chief Jones was named acting chief after the retirement of Chris Perkins on March 1, 2016.  On July 12, 2016, Jones was named Chief of Police following an extensive selection process with input from departmental staff and a diverse panel of citizens.   He has served the department since 1981.  He is a graduate of the Harvard University-Kennedy School of Executive Education, the 232nd class of the FBI National Academy at Quantico, and the Senior Management Institute for Police Executives at Boston University.

Deputy Chief Jones has been published in CALEA Update magazine and Police Chief  magazine.  He is also an adjunct professor at Virginia Western Community College.

You can reach Chief Jones via email at tim.jones@roanokeva.gov, or call 540-853-2203.
 

Deputy Chief Chester Smith


Deputy Chief Smith

Deputy Chief Smith oversees Uniform Operations Division, which is made up of the Patrol Bureau and the Community Response Bureau. He started his career with the department in 1985. Deputy Chief Smith has prior experience as a school resource officer and was the previous director of the Roanoke Police Training Academy.

He is a graduate of Radford University and is currently pursuing a Master's Degree from 
the University of Virginia. He is also a graduate of the Professional Executive Leadership School, the Senior Management Institute for Police Executives at Boston University (SMIP), and the National Criminal Justice Command College.

You can reach Captain Smith via email at chester.smith@roanokeva.gov, or call 540-853-2828.
 

Deputy Chief Eric Charles

Charles 2018
 
Deputy Chief Charles started his career with the department in 1992 and supervises the Investigations and Support Division, which is made up of  the Investigations Bureau, Support Services Bureau, Planning and Analysis, and the Roanoke Police Training Academy.

He is a graduate of the Drug Unit Commander School, the Professional Executive Leadership School [PELS], and the National Criminal Justice Command College.

Deputy Chief Charles is also a proud veteran of the United States Army.

You can reach Deputy Chief Charles via email at eric.charles@roanokeva.gov, or by calling 540-853-2828.
 

 Captain Stephen Keatts

Captain Keatts

Captain Keatts began his career at the department in 1994.  He supervises the Criminal Investigations Bureau.

He graduated from Radford University in 1994 and received Master's Degree in Public Administration from the American Military University in 2016. He also attended the University of Virginia National Criminal Justice Command College in 2015, is certified in Lean Management, and worked as a school resource officer from 2003-2005.

You can contact Captain Keatts by emailing stephen.keatts@roanokeva.gov, or by calling 540-853-5880.
 

 Captain Arron Cook


Cook 2018

Captain Cook oversees the Patrol Bureau, which is made up of 120 officers.  He joined the department in 1996.  He has prior experience in a variety of different roles, including directing the Community Response Team and the Roanoke Police Training Academy as academy director.

He is a graduate of Eastern Kentucky University.

Captain Cook can be reached via email at arron.cook@roanokeva.gov, or by calling 540-853-6507.
 

 Captain Daniel Hartman II


Hartman 2018

Captain Hartman oversees the Community Response Bureau, which includes the Community Response Team, the Downtown Unit, the school resource officers, the Animal Protection & Services Unit, and the crime analysts in iSTAR [Intelligence, Strategy, Technology, Analysis, and Research].  He came to the department in 1995 and is a graduate of Liberty University.

Captain Hartman is also grew up right here in the Roanoke Valley.  He is a graduate of the Professional Executive Leadership School and the National Criminal Justice Command College.

Captain Hartman can be reached by emailing daniel.hartman@roanokeva.gov, or by calling 540-853-2574